Privacy
Stillness respects your privacy and aims to collect and use personal information in a careful, transparent, and proportionate way.
This privacy statement explains how personal information is handled when you visit this website, make an enquiry, book an introduction or session, or work with Stillness.
Information I may collect
Depending on how you interact with Stillness, I may collect information such as:
Your name and contact details
Information you provide through an enquiry or booking form
Information you choose to provide before or during a session
Client intake and consent information
Correspondence relating to sessions or enquiries
Basic administrative information relating to appointments and payments
I aim to collect only information that is reasonably necessary for providing the service, communicating with you, maintaining appropriate records, and meeting legal or administrative requirements.
Please avoid sending sensitive medical or personal information through the general website contact or Free Introduction forms.
How your information is used
Personal information may be used to:
Respond to enquiries
Arrange introductions and sessions
Determine whether the services offered by Stillness are appropriate for you
Prepare for and provide sessions
Maintain appropriate client and administrative records
Manage payments and appointments
Meet legal, privacy, or regulatory obligations
Your personal information is not sold or used for unrelated marketing purposes.
Sensitive information
If you choose to work with Stillness, you may choose to share information about your wellbeing, personal circumstances, spiritual experiences, or other aspects of your life.
Please share only what you feel is relevant.
Stillness provides spiritual and complementary support rather than medical, psychological, psychiatric, or crisis care. Detailed medical histories or information that is not relevant to our work together are not routinely required.
Storage and security
Reasonable steps are taken to protect personal information from loss, unauthorised access, misuse, or disclosure.
Information may be stored electronically using reputable service providers and, where applicable, in securely stored paper records.
Some service providers used to operate the website, forms, email, scheduling, payments, or data storage may process or store information outside New Zealand.
Sharing your information
Personal information is not ordinarily shared with other people or organisations without your permission.
Information may, however, be disclosed where this is required or permitted by law, or where reasonably necessary to protect the safety or legal rights of you, Stillness, or another person.
Service providers used to operate the website or administer the practice may also process information on behalf of Stillness where necessary to provide those services.
Keeping information
Personal information will be kept only for as long as it is reasonably required for the purpose for which it was collected, or where retention is required for legal or administrative reasons.
When information is no longer required, reasonable steps will be taken to securely delete or dispose of it.
Accessing or correcting your information
You may ask to access personal information Stillness holds about you or request that information be corrected.
You may also contact Stillness if you have a question or concern about how your personal information has been handled.
Website information
Like many websites, this website may use cookies and related technologies necessary for the operation, security, performance, and understanding of website usage.
Some functionality may be provided by third-party services, which may process technical information according to their own privacy practices.
Providing your information
When requesting a Free Introduction, you are asked to provide your name, email address, location or time zone, area of interest, and confirmation that you are aged 18 or over.
The additional message field is optional.
If you do not provide the required information, I may be unable to arrange your introduction.
You can choose what personal information to share during sessions, although some information may be needed to determine whether a service is appropriate for you.
Contact
Stillness is responsible for the personal information collected through this practice.
For privacy questions, requests to access or correct your information, or concerns about how your information has been handled, please contact Stillness through the Contact page on this website.